Information clause for handling personal data (information obligation)

Applies from May 25, 2018 In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), which entered into force on May 25, 2018, ALTECH-SYSTEM Ltd. informs:

1. General information

  1. This policy applies to the website functioning under the url:
  2. The operator of the service and the Personal Data Administrator is: ALTECH-SYSTEM Sp. z o. o., ul. Górnicza 55, 42-600 Tarnowskie Góry
  3. The contact email address of the operator:
  4. The operator is the Administrator of your personal data regarding the data voluntarily provided in the Service.
  5. The Service uses personal data for the following purposes:
    1. Handling inquiries through the form
    2. Execution of ordered services
  6. The Service implements the function of collecting information about users and their behavior in the following way:
    1. By voluntarily entered data in the forms, which are entered into the Operator’s systems.
    2. By storing cookie files (so-called “cookies”) on end-user devices.

2. Selected data protection methods used by the Operator

  1. Login and personal data entry areas are protected in the transmission layer (SSL certificate). This means that personal data and login data entered on the website are encrypted on the user’s computer and can only be read on the target server.
  2. Personal data stored in the database is encrypted in such a way that only the Operator possessing the key can read it. This protects the data in case of unauthorized access to the database.
  3. The Operator periodically changes its administrative passwords.
  4. To protect the data, the Operator regularly creates backup copies.
  5. An essential element of data protection is the regular update of all software used by the Operator to process personal data, which, in particular, means regular updates of software components.

3. Hosting

  1. The Service is hosted (technically maintained) on the operator’s servers:

4. Your rights and additional information on data usage

  1. In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfill obligations incumbent on the Administrator. This applies to such groups of recipients:
    • hosting company on the basis of entrustment
    • authorized employees and co-workers who use the data to achieve the purpose of the site’s operation
  2. Your personal data processed by the Administrator will not be stored for longer than necessary for activities related to them specified in separate regulations (e.g., accounting regulations). In relation to marketing data, the data will not be processed for more than 3 years.
  3. You have the right to request from the Administrator:
    1. access to your personal data,
    2. their rectification,
    3. erasure,
    4. restriction of processing,
    5. and data portability.
  4. You have the right to object to the processing referred to in point 3.3 c) regarding the processing of personal data for the purposes of legally legitimate interests pursued by the Administrator, including profiling, but the right to object cannot be exercised if there are legitimate grounds for processing overriding your interests, rights and freedoms, especially the determination, investigation or defense of claims.
  5. You have the right to lodge a complaint with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal data is voluntary, but necessary to use the Service.
  7. Actions involving automated decision-making, including profiling, may be taken against you, in order to provide services under the concluded contract and to conduct direct marketing by the Administrator.
  8. Personal data is not transferred to third countries within the meaning of the regulations on personal data protection. This means that we do not transfer them outside the European Union.

5. Information in forms

  1. The Service collects information voluntarily provided by the user, including personal data, if provided.
  2. The Service may save information about connection parameters (time indication, IP address).
  3. In some cases, the Service may save information facilitating the connection of data in the form with the user’s email address filling out the form. In this case, the user’s email address appears inside the url of the page containing the form.
  4. Data provided in the form is processed for the purpose resulting from the specific form function, e.g., to process a service request or business contact, registration of services, etc. Each time, the context and description of the form clearly inform what it is used for.

6. Administrator’s logs

  1. Information about user behavior on the website may be subject to logging. This data is used for website administration.

7. Important marketing techniques

  1. The Operator uses statistical analysis of traffic on the site through Google Analytics (Google Inc. based in the USA). The Operator does not transfer any personal data to the operator of this service, only anonymized information. The service is based on the use of cookies in the user’s end device. Regarding information about user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using the tool:
  2. The Operator uses remarketing techniques, allowing to match advertising messages to the user’s behavior on the site, which may give the impression that the user’s personal data is used to track them, but in practice, no personal data is transferred from the Operator to the advertising operators. The technological condition for such activities is the enabled cookie support.
  3. The Operator uses the Facebook pixel. This technology makes the Facebook service (Facebook Inc. based in the USA) aware that a particular person registered in it uses the Service. It is based in this case on data, over which the Operator does not have control. The Operator does not transfer any additional personal data from himself to Facebook. The service is based on the use of cookies in the user’s end device.
  4. The Operator uses solutions to examine user behavior by creating heat maps and recording behavior on the site. This information is anonymized before it is transmitted to the service provider, so that the service provider does not know which specific person the data concerns. In particular, passwords entered and other personal data are not subject to recording.
  5. The Operator uses a solution automating the operation of the Service with respect to users, e.g., it can send an email to the user after visiting a specific subpage, provided that the user has agreed to receive commercial correspondence from the Operator.
  6. The Operator may use profiling within the meaning of personal data protection regulations.

8. Information about cookie files

  1. The Service uses cookie files.
  2. Cookie files (so-called “cookies”) are IT data, in particular text files, which are stored in the end-user’s device and are intended for using the websites of the Service. Cookies usually contain the name of the website they come from, the time of storing them on the end device, and a unique number.
  3. The entity placing cookie files on the end user’s device and accessing them is the operator of the Service.
  4. Cookie files are used for the following purposes:
    1. maintaining the user’s Service session (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the Service;
    2. realization of objectives specified above in the “Important marketing techniques” section;
  5. Two main types of cookie files are used within the Service: “session” (session cookies) and “persistent” (persistent cookies). “Session” cookies are temporary files that are stored on the end user’s device until logging out, leaving the website or turning off the software (web browser). “Persistent” cookie files are stored on the end user’s device for the time specified in the parameters of cookie files or until they are deleted by the user.
  6. The website browsing software (web browser) usually allows storing cookie files on the user’s device by default. Users of the Service can change these settings. The web browser allows you to delete cookie files. It is also possible to automatically block cookie files. Detailed information on this topic is provided in the help or documentation of the web browser.
  7. Limiting the use of cookie files may affect some of the functionalities available on the websites of the Service.
  8. Cookie files placed on the end user’s device may also be used by cooperating with the operator of the Service entities, in particular, this applies to companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing cookie files – how to express and withdraw consent in practice?

  1. If the user does not want to receive cookie files, they can change the browser settings. We reserve that disabling the support for cookie files necessary for the authentication processes, security, user preferences maintenance may hinder, and in extreme cases may prevent the use of the www pages.
  2. To manage cookie settings, select the web browser you use from the list below and follow the instructions:
    1. Edge
    2. Internet Explorer
    3. Chrome
    4. Safari
    5. Firefox
    6. Opera
    Mobile devices:
    1. Android
    2. Safari (iOS)
    3. Windows Phone

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CEO Dariusz Wyleżoł

Dariusz Wyleżoł


Mirosław Bucholc


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